Privacy Policy

Privacy Policy
Melissa Maher Inc., operating as Healing with Melissa (“I”, “me”, “my”), respects your privacy. This policy explains what personal information I collect through healingwithmelissa.com, how I use it, and your choices.

1. Information I collect

Information you give me: your name, email address, phone number, and anything you share in a message, booking form or intake questions.

Booking and session details: appointment dates, times and notes related to your sessions.

Payment information: payments are processed securely by trusted third-party payment providers. I do not store your full card details.

Website information: basic technical information such as your browser, device and pages visited, collected through cookies and similar tools.

2. How I use your information

To respond to your messages and questions

To schedule, confirm and remind you of appointments

To provide and personalize my healing sessions and services

To process payments

To send you emails you’ve agreed to receive (you can unsubscribe at any time)

To improve my website and services

3. Email communication
I will only send you marketing emails if you have given consent, for example by ticking the opt-in box on a form. Every email includes an unsubscribe link, and you can ask me to remove you at any time. Booking confirmations and replies to your messages may still be sent, as they relate to your request.

4. How your information is shared
I never sell or rent your personal information. I only share it with trusted service providers that help me run my business, such as my booking and email platform, video call service, and payment processors, and only as needed to provide my services. These providers may store information outside Canada. I may also share information if required by law.

5. Confidentiality of our work together
Anything you share with me during sessions or in intake forms is held in confidence and used only to support you.

6. How long I keep your information
I keep your information only as long as needed for the purposes above, or as required by law. You can ask me to delete it at any time.

7. Your rights
You may ask to access, correct or delete the personal information I hold about you, or withdraw your consent to emails at any time. Just contact me using the details below.

8. Cookies
My website uses cookies to function properly and to understand how visitors use it. You can turn off cookies in your browser settings, although some parts of the site may not work as intended.

9. Changes to this policy
I may update this policy from time to time. The date at the top shows when it was last updated.

10. Contact me
If you have any questions about this policy or your information, please email [email protected]